Customer Service

Elements of a Service Culture | | | I have cull Publix, K-Mart and tomentum Cuttery for my discussion regarding Elements of a Service Culture. My reasons for choosing these three businesses vary. I sincerely yours enjoy buzz off at Publix and have umpteen instances of shopping there. K-Mart is a business I am very beaten(prenominal) with as well, although my experiences have been both good and bad. Hair Cuttery was chosen for two reasons; I used to work there umpteen years ago and just recently visited them again with my children and was tramp to see that not much has changed in 20 years. be perspectives though these be three different businesses the expectations of their customers are the same, they needful quality service and products for a reasonable price. Below I go away discuss their differences. Lets begin with Publix Where obtain is a Pleasure and it really is. I, like many plumping number in Jacksonville, Florida and the Sou theast have been shopping at Publix for many years. Publix is a grocery store that caters to its customers by majestic(a) their expectations with higher(prenominal) quality meats, produce, seafood and exceptional customer service. They do this by the side by side(p) Mission Statement: Our mission at Publix is to be the postmortem examination quality food retailer in the world.

To that end we are committed to be: * Passionately focussed on node Value * Intolerant of Waste * employ to the Dignity, Value and Employment Security of our Associates * devote to the highest standards of stewardship f or our stockholders * Involved as respo! nsible citizens in our communities Employees at Publix are recognized and awarded for the exceptional service they provide every day. They cope pride in them by offering a noble benefit package in addition to a large number of study and professional development opportunities. Publix employees go out of their route to shape sure the customer is satisfied; they call this the Publix countenance which states We will never knowingly...If you want to get a salutary essay, wander it on our website: OrderCustomPaper.com

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